Dan Gilmore and Joe Lynch discuss distributed order management (DOM). Dan is the Chief Marketing Officer at Softeon, a global provider of innovative supply chain solutions that delivers supply chain success – every time.


About Dan Gilmore

Dan Gilmore is a recognized thought leader in WMS, with experience prior to his role at Softeon as the founder of Supply Chain Digest, CMO at RedPrairie (now BlueYonder) and as lead WMS analyst at META Group (later acquired by Gartner). Earlier in his career, he led the implementation of two major WMS projects for Forte Industries.

About Softeon

Softeon is a global provider of supply chain solutions from planning through execution, anchored by a technology platform that has three pillars: Warehouse Management System (WMS)Warehouse Execution System (WES), and Distributed Order Management (DOM) system. Softeon’s advanced services-based platform is engineered to reduce complex problems into simple solutions for a faster time to value and lower cost of ownership. Users can implement solutions incrementally to solve a specific challenge or deploy an integrated solution. Configurable modules and a rules-based technology platform give companies the business agility they need to get ahead and stay ahead. Companies benefit from the flexibility and ease-of-use of Softeon solutions – delivered in the cloud with a 100% track record of deployment success.

Key Takeaways: Understanding Distributed Order Management

  • Dan Gilmore is the CMO of Softeon, a global provider of innovative supply chain solutions that delivers supply chain success – every time.
  • In the podcast interview, Joe and Dan discuss distributed order management (DOM).
  • WMS stands for warehouse management system, which is a set of policies and processes intended to organize the work of a warehouse or distribution center and ensure that the facility can operate efficiently and effectively.
  • Distributed order management (DOM) is a software system that provides integrated fulfillment planning and execution across multi-echelon, multi-node, multi-partner, and multi-channel supply chain networks.
  • Distributed Order Management System (DOMS) provides powerful capabilities to:
    • Enable omnichannel commerce without modifying existing systems
    • Serve as a centralized “Order Hub” in both B2C and B2C ecosystems
    • Integrate the extended fulfillment supply chain
    • Optimize inbound and outbound order routing
    • Provide real-time, granular inventory and order visibility across an extended network
    • Define and execute detailed inventory allocation and reservation rules
    • Automate complex channel and customer order management requirements (back order management, subscriptions, new product introduction, etc.)
    • Maximize profitability while meeting customer service commitments
  • Softeon’s broad suite of supply chain solutions improve customer’s operations and enhance their own customer’s satisfaction and experience.
  • Softeon’s three flagship products are 1.) Warehouse Management System (WMS), 2.) Warehouse Execution System (WES) and 3.) Distributed Order Management (DOM) System – solutions increasingly deployed together.
  • Many of the world’s best supply chains are powered by Softeon, including UPS Supply Chain Services, Sears Home Services, Duluth Trading Co., Saddlecreek Logistics, Lenovo, The Honest Company, Casey’s General Stores, Denso, Suncast, Sony, Universal Music Group, Optum Rx and many more.
  • Gartner research has a very favorable opinion of Softeon’s WMS.
  • Check out the research here: Gartner Critical Capabilities for Warehouse Management Systems 2022

Learn More About Understanding Distributed Order Management

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[email protected]

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