In this free webinar, participants will learn a methodology for using LTL key process indicators (KPIs). The LTL key process indicators are used to measure and then improve LTL carrier performance. Participants will learn specific actions for reducing costs, billing errors, and damaged shipments. The webinar will also cover ways to improve the number or on time shipments and improving customer service.
Webinar topics will include:
1.) LTL key process indicators (KPIs) for the most important aspects of LTL shipping.
2.) Actions to improve on time performance, and billing accuracy while reducing cost and damaged shipments.
The methodologies that will be described in the webinar will be simple and proven. All the suggested actions can be implemented with a minimum amount of time and little or no investment.
Please contact [email protected] with questions.
LTL Key Process Indicators
- Cost per pound
- On time performance
- Damage free shipments
- Billing accuracy
- Customer service