Freight Forwarding Basics with Miles Varghese
Miles Varghese and Joe Lynch review and discuss freight forwarding basics. A freight forwarder is an agent in the supply chain whose objective is to organize a shipment, acting as the intermediary between the exporter or importer and transportation companies.
About Miles Varghese
Miles Varghese is the co-founder and CEO of Cargologik, an all-in-one transportation logistics collaboration software developed for freight forwarders. Prior to founding Cargologik, Miles was employee number three leading sales, and go-to-market strategies for Octopi Terminal Operating System (TOS), the first true SaaS TOS in the industry. While at Octopi, Miles traveled around the world, sold to and consulted with terminals, and deployed complex terminal operating systems across five continents, all while building real, human-to-human relationships. Miles is a proud first-generation, Indian-American, modern sales pro turned SaaS leader. Miles is a 2009 grad of Herbert Business School at The University of Miami.
Cargologik is a modern, web-based freight collaboration and communication platform that helps independent, small-to-medium-sized, freight forwarders and brokers collaborate, better stay in-sync, and improve operations together with an affordable, digital customer experience. It is a two-sided facing application that sits between the independent forwarder and their small shippers, akin to slack or teams for freight forwarders and their customers. The platform provides automated tracking, document management, alerts to create and add structure to your business, and communication for you and your client. Cargologik is headquartered in Miami, Florida.
Key Takeaways: Freight Forwarding Basics
The process described below is the freight forward basics from the freight forwarder’s perspective.
1. Receive initial quote request.
2. Gather and prep all the key information required to send a quote.
3. Build and share a quote using the best available options.
4. Present and obtain quote confirmation to win business and proceed with booking.
5. Share booking details with clients
6. Coordinating and communicating the movement of cargo and monitoring for exceptions
7. Modify the delivery plan as necessary
8. Confirm delivery, and collect payment
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